Payments

• Credit card payments preferred
• Visa and Mastercard payments are processed through Innovative Merchant Solutions (an Intuit company); all other credit card payments are accepted and processed through PayPal
• Check payments are accepted, but payments must be received and clear in the bank before items ship - including money orders and cashier checks. Expect 1-2 weeks mailing, processing and clearing time from the time you mail your payment.
• All returned/bounced checks (paper or electronic) are charged a processing fee of $25.
• PayPal accepted
• Sales Tax: 8.75% (only if shipped to California)

Shipping

• All orders ship within 1 business day (Mon - Fri)
• FREE GROUND shipping on all domestic orders (low expedited and international shipping rates)
• USPS is our prefered shipping provider, occasionally we use UPS where necessary (i.e. flash products and heavy items)
• All orders ship with delivery and/or signature confirmations
• International orders require insurance; except Canada
• International orders have to pass through customs in your country of residence; please review any applicable import fees and custom processing durations (in addition to shipping durations); we can't influence either and for this reason require international insurance for our mutual security.
• We have been selling internationally for several years and most shipments arrive on time. However, occasionally foreign custom processes delay arrivals; in such cases it can take up to 45 days (60 days for Italy) before shipments can be declared lost and payments refunded or orders reshipped.

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