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Wizard Headquarters
Your partner for Magic Tricks, Accessories and Supplies |
Customer Service
phone: (800) 540-0238 |
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Store Policies
Select 'Standard Shipping' during checkout to make use of these discounted rates. Orders to most other countries will ship with UPS. Contact customer service to inquire about discounted rates to countries not listed above. If you believe your order can be shipped in a Priority Mail International Flat Rate envelope or box, please contact customer service to inquire about shipping discounts. We offer the following flat rate services: Domestic USA Flat Rate Envelope
Flat Rate Box
International Flat Rate Envelope
Flat Rate Box
Order Fulfillment While we do our best to always keep all products in stock, some items occasionally sell out before replacements arrive. In this case you will be notified within 24 hours with the option of a full refund. Returns 100% SATISFACTION GUARANTEE. As of June 25, 2008 Wizard Headquarters offers a 30 Day Money Back Guarantee on most products purchased from our store; this guarantee covers all items with a Wizard Headquarters store price of $200 and below. This guarantee is unique in the magic industry (compare us to other stores). Should you ever receive a defect product, we'll even reimburse you for the return shipping costs for the lowest cost shipping option. Please contact us at returns@wizardhq.com for return instructions BEFORE sending anything back. Generally, we need to receive items back in unused, resellable condition, before we can send replacements or give refunds. |
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